Business assistant
Ask anything in plain language — sales, stock, customers, finance — and get a clear, branch-aware answer in seconds.
The MerxumOS AI Suite
Ask your business. Get answers.
More than a chatbot — a full AI suite. An assistant that answers and acts, demand forecasting, anomaly detection, content generation and POS voice & upsells — all reading your live MerxumOS data.
SalesInventoryBranchesFinanceStaffDelivery
app.merxumos.com
<17 secQuestion to decision
14/7Anomaly monitoring
54%Forecast confidence
7 hrsWeekly time saved
Workflow
From question to action in three steps
No dashboards. No exports. Just ask and act.
01
Ask in natural language
Type the question exactly the way an operator or founder would ask it — "Which branch is likely to miss target this week and why?"
02
MerxumOS AI reads the full picture
The assistant cross-checks sales, stock, staff, and finance signals, then explains the drivers behind the pattern — not just the number.
03
Turn insight into action
Create alerts, purchase orders, summaries, and manager follow-ups directly from the recommendation.
Inside The Assistant
It doesn't just answer. It explains, prioritises, and acts.
Example conversations
Prompt 1
Which products will stock out before Friday in East Legon?
AI Response
3 SKUs are at risk. Vitamin C 1000mg hits threshold in 2.1 days. Recommended PO value: GH₵ 3,420.
Create purchase orderNotify branch managerRaise reorder point
Prompt 2
Why did margin drop yesterday across restaurants?
AI Response
Combo meals were discounted harder than forecast. Chicken wrap margin fell 8.4% after promo stacking.
Pause overlap promoReview food costSend pricing alert
Recommended Actions
Suggested actions appear immediately.
Push a purchase order draft to procurement
Send a branch-level alert to supervisors
Generate a morning brief for leadership
Flag the affected category in daily reporting
Active Watches
Always watching important signals.
Refund spike
Airport branch · 14 mins ago
Low-stock forecast
Pain relief category · 2 days left
Staff cost drift
Night shift overtime trending above plan
The full suite
Every AI feature, in one place
Not a single chatbot bolted on — a connected set of AI tools working across sales, stock, finance, marketing and the counter.
Conversational AI
4 toolsIt acts, not just answers
Trigger 100+ real actions from chat: raise a purchase order, send a bulk SMS, approve a request or create an invoice.
Receipt & invoice vision
Snap or upload a supplier invoice, receipt or product photo and the AI reads the line items — no manual typing.
Business health report
A one-tap health score, fraud-risk flags and a prioritised action plan generated from your live data.
Autonomous agents
2 toolsGoverned AI agents
Put routine work on autopilot with agents that operate at the level you allow — Advisor (suggests), Co-pilot (drafts) or Autopilot (acts).
Full governance & audit
Every agent action is policy-bound, spend-capped and written to an action ledger you can review and reverse — autonomy you can trust.
POS AI
2 toolsSmart upsells
At checkout the AI reads the cart and suggests what the customer is most likely to add — frequently-bought-together, in real time.
Voice POS
Sell hands-free: speak the order, the AI adds items (even fuzzy names like “mil” → Milo) and replies out loud.
Predict & forecast
2 toolsDemand forecasting
Velocity-based forecasts tell you days-to-stockout and the exact quantity to reorder, before a best-seller runs dry.
Dead-stock detection
Surfaces slow movers that haven't sold in weeks and the cash quietly trapped on your shelves.
Watch & protect
3 toolsAnomaly detection
Flags price errors (cost above price), suspicious discounting and stock discrepancies before they cost you money.
Shrinkage patterns
Pinpoints which staff and which reasons drive write-offs, ranked by total value lost.
Insight rules engine
20+ always-on rules — revenue dips, expense spikes, expiring drugs, abandoned carts — tuned to your industry.
Create with AI
2 toolsContent generation
Generate product descriptions, social posts, emails, blogs and ads from a short prompt — in your brand's voice.
Image generation
Create product and campaign images from text, right inside MerxumOS — no separate design tool.
Inventory intelligence
2 toolsPer-product analysis
Ask why a product is underperforming and get plain-English explanations plus concrete fixes.
Strategic catalogue review
The AI scans your whole catalogue for top sellers, dead stock and loss-making lines, with an executive summary.
Why it's different
AI built into operations — not bolted on
Multi-model, no lock-in
Runs on Claude, OpenAI or Gemini — choose the provider you trust.
It executes, not just suggests
From insight to done inside MerxumOS — the AI completes the action for you.
Works offline
Voice commands and actions queue when you're offline and sync the moment you're back.
Industry-aware
Pharmacies flag expiring drugs, restaurants flag unconfirmed tables, agro flags missed farmer visits.
Use Cases
Built for real operational complexity
The assistant becomes most valuable when data is fragmented, decisions are time-sensitive, and managers need a clearer picture — fast.
Retail chains
Spot dead stock, shifting demand, and pricing gaps across branches before they hit cash flow.
Pharmacies
Catch expiry risk, replenishment pressure, and category spikes before a branch runs dry on critical products.
Restaurants
Understand menu margin movement, promo impact, and labour pressure across service windows in real time.
Wholesale operations
Forecast route demand, credit risk, and branch replenishment needs without waiting for end-of-day reporting.
Make AI part of daily operations, not a side experiment.
Run the assistant on your live MerxumOS data and see how much faster decisions feel when context, explanation, and next action arrive together.