Know your customers, bring them back.
Right now your customers are just names in a notebook — you can't tell who's a regular, who's drifted away, or who still owes you money. MerxumOS turns every sale into a customer you can grow.
Sound familiar?
Customers are just names in a notebook — if that.
No idea who your regulars are, or who's stopped coming.
Who owes you money, and since when? You're not totally sure.
Everything you need to grow repeat business
Customer profiles
A profile for every customer, built automatically from their purchases.
Purchase history
See exactly what each customer buys, how much, and how often.
Credit & balances
Track who's owing, how much, and since when — chase debts without forgetting a name.
Loyalty points
Reward repeat business with points, tiers and rewards that pull customers back.
Segments
Group customers by behaviour and send the right offer to the right people.
Birthday & win-back
Get nudged to reach out before a good customer slips away.
Turn one-time buyers into regulars — and never forget a debt.
The credit and "who's owing" view alone pays for itself: stop carrying balances in your head and start collecting what you're owed.
Track who's owing
Every balance, with dates — not in your head.
Loyalty built in
Points and rewards with no extra tool.
360° profiles
History, value and balance per customer.
Every module included
Turn one-time buyers into regulars.
Customer Profiles
Segments, lifetime value and outstanding balances.
Birthday Alerts
Auto-remind you to send birthday offers.
Sales Pipeline (CRM)
Kanban leads, deals and lead scoring.
Campaigns
SMS, WhatsApp and email broadcasts with segments.
Customer Groups
Segment by behaviour for targeted pricing and offers.
Referral Program
Reward customers for bringing in new business.
Gift Cards
Issue, track and redeem prepaid store credit and gift cards.
Customer Portal
A self-service account for orders, balances and loyalty points.
Complaints & Tickets
Log, assign and resolve customer issues to closure.
Ready to put Customers, CRM & Loyalty to work?
Start free and switch on exactly the modules your business needs — by industry and by plan.