Sell, repair, and never lose a serial.
MerxumOS gives phone and electronics shops one system for sales, repair jobs, warranties, trade-ins and serial/IMEI tracking. Scan a serial to see its full history, quote a repair, and hand it back — with every part, payment and warranty on record.
Built for phone shops, computer and electronics stores, and repair centres that sell devices, take in repairs and track warranties by serial or IMEI.
IMEI tracking
Trace any device by serial or IMEI.
Repair jobs
Quote, track and bill repairs cleanly.
Warranty & trade-in
Handle claims and trade-ins with proof.
Choose the setup that fits how your team actually operates.
MerxumOS is flexible enough to support different service models inside the same industry, so you can start simple or run a more advanced operation without replacing the platform later.
Phone & accessories shop
For retailers selling phones, accessories and airtime at speed.
- Fast barcode / IMEI checkout
- Accessory and airtime sales
- Mobile money and card payments
Repair centre
For shops where repairs are the core of the business.
- Repair job cards and status
- Parts and labour on the bill
- Customer collection updates
Multi-branch electronics
For stores expanding across locations with shared stock.
- Serial-tracked inventory
- Branch stock transfers
- Warranty visible across branches
Detailed tools for the workflows that matter most in electronics.
Serial & IMEI tracking
Record and scan the IMEI or serial on every device, then trace its full sale, repair and warranty history in seconds.
Repair job management
Log repair jobs with faults, parts, labour and status, keep customers updated, and bill accurately when the work is done.
Warranty & trade-ins
Attach warranties to serials, handle claims with proof of purchase, and value and record trade-ins against new sales.
Device inventory
Track stock down to the individual unit, receive by serial, and move devices between branches without losing the trail.
A clearer operating flow from the first action to the final report.
Sell or take in
Sell a device by scanning its IMEI, or open a repair job card with the fault and the customer's details.
Repair and update
Add parts and labour, move the job through its stages, and keep the customer informed until it's ready.
Hand back with a record
Collect payment, register the warranty against the serial, and keep a full history for any future claim or trade-in.
Run your entire business from one platform.
Get everything you need to scale in one place. We'll help you set up the right tools and train your team from day one.